Customer Portal for Energy Sector

The Underlying Problem

Our Client is a Swedish company which develops Intelligent & energy-efficient solutions in the field of Energy, Industrial machinery & Manufacturing verticals. With an increasing customer base, our client wants to build a dynamic portal so that they can cater to their customers better, integrate with vendors, do efficient business with their service partners and boost the visibility of the portal. The major goal of the project is to develop an e-commerce web portal to sell the spare parts of heat pumps, ventilators & other heating devices that the client sells to increase the business efficiency, user experience & high conversion rates.

Solutions delivered

We want to deliver a dynamic customer portal which will act as a one-stop solution for the client’s potential customers and partners. Our team composition involves resourceful Frontend, Backend, DevOps, QA automation and Data science experts. They ensured to keep our client’s needs intact and delivered the following solutions:

  • Responsive web portal to sell spare parts with competitive product information
  • Developed functionality to search spare parts using computer vision & image processing
  • Built the features like product comparison and product recommendation
  • Built the feature that helps in integrating partners along with the admin portal
  • The top-notch frameworks leveraged to build a fully functional & responsive customer portal include- React.Js, Storybook, Redux-Saga, Microservices architecture, Node.Js, GraphQL, Prisma, Chai/Mocha, Azure DevOps, Cypress, Apollo client, Apollo-server express & Google analytics.

How we earned Client loyalty

Our team of proficient tech resources left no stone unturned to augment our client by facilitating timely delivery with clean code practices, and clean architecture, sticking to deadlines more than 96% of the time, creating a dynamic portal with user manuals for service providers, seamless integration with vendors/white labels, recommending spare parts based on shopping behaviour, spare parts searching using AL & ML and other features. Our quality helped them to boost their portal conversion rate to more than 80%. In this way, we earned client loyalty.

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